Patrick Rucker
Reporter
UnitedHealthcare Tried to Deny Coverage to a Chronically Ill Patient. He Fought Back, Exposing the Insurer’s Inner Workings.
After a college student finally found a treatment that worked, the insurance giant decided it wouldn’t pay for the costly drugs. His fight to get coverage exposed the insurer’s hidden procedures for rejecting claims.
Do You Have Insights Into Health Insurance Denials? Help Us Report on the System.
Insurers deny tens of millions of claims every year. ProPublica is investigating why claims are denied, what the consequences are for patients and how the appeal process really works.
Senators Ask JPMorgan Chase to Explain Its Lawsuit Blitz Against Credit Card Customers
Citing ProPublica’s reporting that Chase had returned to the controversial practice of robo-signing in lawsuits nationwide, six Senate Democrats have asked Chase CEO Jamie Dimon to explain the bank’s practices.
A Return to Robo-Signing: JPMorgan Chase Has Unleashed a Lawsuit Blitz on Credit Card Customers
After a nearly decade-long pause, Chase has resumed suing indebted customers. The bank is back to its old ways, say consumer lawyers.
JPMorgan Chase Bank Wrongly Charged 170,000 Customers Overdraft Fees. Federal Regulators Refused to Penalize It.
Documents and records show that bank examiners have avoided penalizing at least six banks that incorrectly charged overdraft and related fees to hundreds of thousands of customers.
Senate Democrats Ask Banking Regulator to Explain Handling of “Redlining” Investigations
The letter comes after a story by ProPublica and The Capitol Forum outlined how the Office of the Comptroller of the Currency shelved investigations into discrimination at Bank of America and other lenders.
Trump Financial Regulator Quietly Shelved Discrimination Probes Into Bank of America and Other Lenders
At least six investigations into discriminatory mortgage loan “redlining” have been halted or stalled — against staff recommendations — under the Trump administration’s Office of the Comptroller of the Currency.